Privacy Policy – Khelo 24 Bet

2. Registration and Account Data

When you create a Khelo 24 Bet account, we may ask for basic personal details. This helps us create your online cricket ID and verify your identity.

Registration data may include your name, phone number, email address, username, password, and age confirmation.

You must provide correct and updated information. Wrong or fake details may affect account access, withdrawals, support requests, and verification.

3. KYC and Verification Data

To keep the platform safe, Khelo 24 Bet may ask for KYC verification.

KYC documents may include:

We use KYC data to verify identity, prevent fraud, protect accounts, process withdrawals, and follow platform safety rules.

Your documents should be clear, valid, and match your registered account details.

4. Payment and Transaction Data

When you deposit or withdraw money, we may collect payment-related information.

This may include:

We use this data to process deposits, withdrawals, refunds, payment checks, and dispute reviews.

You should always use your own payment method. Third-party payments may be reviewed, delayed, or rejected.

5. Automatically Collected Data

When you use Khelo 24 Bet, some technical data may be collected automatically.

This may include:

This data helps improve website speed, detect suspicious activity, protect accounts, and improve user experience.

6. How We Use Your Information

We use your information for account, payment, safety, and support purposes.

Your data may be used to:

We do not use your information for unfair or hidden purposes.

7. Communication and Support Records

When you contact Khelo 24 Bet support, we may keep records of your messages.

This may include:

These records help us solve your issue, keep proof of communication, and improve support quality.

8. Cookies and Tracking Tools

Khelo 24 Bet may use cookies and similar tools to improve your experience.

Cookies may help with:

You can manage or block cookies from your browser settings. Some website features may not work properly if cookies are disabled.

9. Data Security

We use security steps to help protect your personal information.

Security measures may include:

Even with strong security, no online platform can promise 100% protection. You should also keep your password, OTP, and device safe.

10. Your Account Security Duties

You are responsible for keeping your account safe.

You should:

• ◆Use a strong password
• ◆Never share your OTP
• ◆Never share your login details
• ◆Log out from shared devices
• ◆Avoid public Wi-Fi for payments
• ◆Keep your phone and email secure
• ◆Contact support for suspicious activity

Khelo 24 Bet is not responsible for losses caused by shared passwords, shared OTPs, or unsafe account use.

11. Information Sharing

We do not sell your personal information.

We may share limited data only when needed for account services, payment processing, safety checks, verification, legal requests, or support.

Information may be shared with:

Any shared data should be used only for the required service purpose.

12. Legal and Safety Disclosure

We may disclose information if required for legal, security, or platform safety reasons.

This may happen when needed to:

• ◆Follow legal requests
• ◆Prevent fraud
• ◆Investigate suspicious activity
• ◆Protect user safety
• ◆Protect platform rights
• ◆Review payment disputes
• ◆Stop account misuse
• ◆Support responsible gaming checks

We try to share only the data needed for the specific purpose.

13. Marketing and Promotional Messages

Khelo 24 Bet may send you updates about bonuses, offers, account alerts, payment reminders, security notices, and service changes.

You may receive messages through:

You can opt out of promotional messages where available. Important account, security, and payment messages may still be sent.

14. Data Storage and Retention

We keep user data only as long as needed for account services, verification, payments, disputes, safety checks, legal rules, and business records.

Some data may be kept even after account closure if needed for:

• ◆Fraud prevention
• ◆Legal compliance
• ◆Payment disputes
• ◆KYC records
• ◆Tax or audit needs
• ◆Responsible gaming records
• ◆Security reviews

When data is no longer needed, it may be deleted, blocked, or anonymised.

16. Data Update and Correction

You should keep your account details updated.

If your phone number, email, address, bank account, or KYC details change, contact support or update them through your account settings where available.

Wrong details may delay withdrawals, support help, KYC checks, and account recovery.

17. Data Deletion Requests

You may request deletion of your personal data. However, some information may need to be kept for legal, payment, fraud prevention, responsible gaming, or account security reasons.

Data deletion may not be possible if:

• ◆A withdrawal is pending
• ◆A dispute is open
• ◆KYC review is active
• ◆Fraud review is ongoing
• ◆Legal records must be kept
• ◆Responsible gaming records must be stored

Support will guide you based on your account status.

18. Third-Party Links

The Khelo 24 Bet website may include links to third-party services, payment pages, game providers, or support tools.

We are not responsible for privacy practices of third-party websites. You should read their privacy policies before sharing any personal information.

19. Children's Privacy

Khelo 24 Bet is strictly for users who are 18 years or older.

We do not knowingly allow minors to create accounts or use betting services. If we find that a minor has created an account, we may suspend or close it.

Parents and guardians should keep payment apps, devices, passwords, and betting accounts away from minors.

20. Responsible Gaming Data

We may use limited account activity data to support responsible gaming.

This may include:

• ◆Deposit patterns
• ◆Time spent on platform
• ◆Betting activity
• ◆Self-exclusion requests
• ◆Cooling-off requests
• ◆Support conversations
• ◆Risk warning signs

This data may help us provide safer gaming tools and support.

21. International Data Processing

Some service providers or technical systems may process data outside your location. When this happens, we aim to protect your information using reasonable security measures.

By using Khelo 24 Bet, you agree that your data may be processed through trusted service systems where required.

22. Changes to This Privacy Policy

Khelo 24 Bet may update this Privacy Policy from time to time.

Changes may happen because of:

You should review this page regularly. Continued use of the platform means you accept the updated policy.

23. Contact for Privacy Questions

For privacy questions, data requests, or account information concerns, you can contact the official support channels.

When contacting support, include your registered email or mobile number. Do not share your password or OTP.

Frequently Asked Questions

Final Privacy Notice

Your privacy is important at Khelo 24 Bet. The platform collects and uses data to manage accounts, process payments, verify users, provide support, improve security, and support responsible gaming.

Use only your own details, keep your account safe, and contact official support if you have any privacy concerns.